PART 2: Two Ears, One Mouth: Are you listening to your members?

Lending is continually evolving and changing, but what are the top concerns facing financial institutions today regarding lending? Learn how leveraging data, technology, and the impact of AI is changing the lending landscape in this panel discussion featuring Allied Solutions’ Mark Rodriguez and Jack Imes, along with special guest Josh McAfee from Callahan & Associates. This episode is part 2 of 2 in our discussion.

 

In this episode:

00:27  What practices should FIs be adopting to handle these changes?

05:55  In this constantly changing landscape, what does the future of lending look like? 

14:38  How borrowers attitudes and expectations are changing when it comes to delinquencies.

20:33  What FIs should do to keep their members in mind during difficult times, while keeping their portfolios in mind as well.

27:08  Advice you would give on how to navigate the current state of lending in 2024.

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